Category Archives: Tips

Work Smarter Not Harder

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In theory we all have exactly the same amount of time in our day or our week, but why is it that different situations such as lockdowns, maternity leave or unemployment make time pass so differently – or different individuals feel like they have so much more or less time than others?  While there is a whole host of reasons that impact our perception of time, one of the biggest is how effectively we use it – the common saying to work smarter not harder.  But how exactly do you do that? 

As someone who has gone from a life working a 60 plus hour week to a flexible 27 hour work week, I have a few thoughts on the subject. In architecture and design, many people equate working long hours to loving their job and being creative.  But how much of those long hours are actually being spent on creative endeavours?  Or people think they are simply just not ‘organised’ and believe they can’t change the way they interact with time.  Just as you can train yourself to become better at a sport, a hobby or a language, you can also train your brain to deal with your time differently.  Even if you have trouble concentrating, being organised or have ADHD – you can train your brain and change how you deal with time and organisational skills. (While its not a resource for time management, “The Brain that Changes Itself” is an amazing book about the power and plasticity of the brain)

The first step to doing things differently is to make the decision that YOU want to do things differently.  Maybe you can also bring your colleagues and others around you along for the ride, but maybe you can’t.  At the end of the day though, we can only change our own behaviours and responses and gently encourage others around us to take responsibility for their own choices and actions.

Many people can be very successful in life, but still have problems managing their own time, or respecting the time of others.  Often these people are stressed out and overwhelmed, they know something in their life isn’t working, but they are not sure what it is.  Frequently the noticeable issue is that you feel like every day is spent putting out fires and you may not feel in control of your own time.  This can flow onto the people around you, leaving them feeling the same.  It doesn’t make a great work environment for anyone.

Regardless of our our own time management or our immediate team, often in the collaborative but often combative world of design and construction, external parties are pushing their own agendas and can leave us feeling our day or week is out of our own control.

Set Your Boundaries

People who know me today, assume that I started to set boundaries  around my work life because I have a small child.  Its common that women (and more and more men) will prioritize children, and particularly child care pickups (partially due to expensive fines for being late).  But while this might often force people out the door, it doesn’t always mean that boundaries are set at other times, either on a day off, at night or on the weekends.  For me, I’d actually started to set boundaries around my time earlier.

Particularly in this always on smart phone age, I believe everyone needs to set their own boundaries.   No-one will ever manage all your time for you.  You have to decide when to switch off, when you are available and when you are not.  This includes setting and managing your own notifications on your phone, email and apps.   Its also important to have a culture that makes it clear to team members that they are not expected to be switched on and responding 24/7.  Particularly during lockdown, much of my own work was occurring outside business hours – that doesn’t mean I expect others to be available or responding.  If you know that work emails outside of hours will aggravate you – turn them off (or see below and try meditation).

In this industry you can never avoid deadlines, and occasional overtime is always going to be required, but planning realistic timeframes and negotiating with clients to achieve agreed outcomes can help to manage this process as well as regular communications within teams about current workloads and status.  We use slack and in person meetings to keep track of where everyone is, what they are working on and project resourcing overall.

For many years I have run teams with a significant proportion of part time or remote staff (one team I was the only full time person out of 5!)  As a team we plan our workloads, deadlines and meetings around everyone’s commitments.  Sometimes this takes more work and means agreed hours needs to be thought about and regular meetings might have to be on Teams/Zoom or even to shift days whenever things need to change – but this way everyone is able to plan their days and time around known commitments.  Many teams have seen over the course of the last year that this approach can work.

Delegation and Mentoring

Obviously one of the biggest ways to save yourself time, if you can’t automate it (more on that later) – delegate it.  Many professionals in our industry – be they architects, designers, engineers or even project managers are really really bad at delegating.  Partially this could be because we don’t even get taught how to delegate and many of us have had such  poor examples to learn from.  Delegating is not just handing something over to someone else to do it and then checking every day (or hour) if they did it yet.  Delegating effectively is a mix of training and briefing people as well as a bit of letting go.  

Our industry has been often heavily biased towards a single individual being in control of the project or being the client contact – but this is not always the best team structure – for the client, the project, the business or the time of individuals.  If a less experienced team member is paired with a more experienced team member, not just to draw this and model that – but to take responsibility and get to know the project inside out, it can be a huge benefit to both team members as well as the client and your business overall.  When only 1 team member knows what is going on across the project – you open yourself up to trouble if they get sick, go on holidays or leave your business.

I use a mix of different communication tools for delegating and briefing staff from in person or video chats thru to previous examples, Slack and Trello as well as Revizto.  Just because I delegate a task also does not mean I don’t track the outcome at all, and a lot of these tools help my team communicate with each other when something is complete or any issues or delays in completing a task.

I also spend a lot of my time training and reviewing projects or deliverables (probably actually almost half my time).  In particular, training is often set aside when we are busy but can then be ignored for months at a time as low priority.  Before you know it – you have a team going off in 10 different directions (same goes for regular team meetings or one on one catchups).

Tools

Use the right tool for the job.  Any task you spend a lot of manual time on can be improved – it doesn’t matter if its emails, expense claims or documentation.  Any time I find myself ‘wasting’ time by inputting data twice, or adding up manually, I know there is a better way.  I am constantly on the lookout for tasks that can be improved on and the tools to fix them. This mindset really does help you work smarter.  If you can get a whole team working thinking this way, over the course of a year you can make significant improvements in how you work – and see positive gains in culture as people feel less frustrated wasting time on boring manual tasks.

Slack (or other chat) is frequently a faster way of communicating with team members than email.  Software like Trello, MS Planner or Monday can help you manage your projects, delegate and assign tasks and never forget to do anything ever again!  Is Revit the right tool for the stage you are in?  Do you need to add Dynmo or another free or paid addin to help push Revit in the right direction?  Or do you need to get back to basics and sketch – but could sketching digitally on an iPad make this process faster and more efficient as well as provide consistency?

Your software is just one set of tools though, there are many other tools that can help you with productivity in different ways.  One I like is a music subscription designed to help you focus – Focus at Will. 

For others, trying different ways, places and times of working can make a big difference – if you have the opportunity, then figure out what works for you.  I know some of my colleagues (and much of the world) were surprised at how productive they became working from home during lockdowns!

Processes and checklists

Processes and in particular use of templates can really help you to streamline your time.  The more people or times you are doing a task, the more important templates become.  Templates can range from wording in an email that can be copy and pasted, a standard Trello board, through to your Revit or Indesign software templates.  A template for these kinds of programs is much more than just the graphic look.  Templates also should build on automation, from automating text that is repeated, to page numbering, use of styles and consistency of information.  It surprises me how poorly understood templates are within architecture practices.  Building templates takes time but if done well should pay off quickly and immediately by improving both the time it takes to do something and the quality of the outcome.

Checklists help free up our brains so we can focus on the important and creative tasks.  They also help create a process for ensuring quality of documentation, proposals or anything else you are issuing.

Process is also about how you manage your own time.  Blocking out and committing to time for strategic tasks (whatever than might mean in your role from building templates to business development strategies to one on one meetings with your team members).  Most of us actually know the things we should be doing to take our career, business or project to the next level – we just don’t actually make the time for it.

For me one of the most effective process tips I’ve ever found was around managing emails and keeping a clean inbox – when you open the email, make a decision immediately what to do with it – delete it, file it, move it to your action list (for me that’s Trello) or move it to a folder to be actioned later (I call it _To Do so it sits at the top of my folder lists) – or even better delegate it to someone else.  It doesn’t matter if I’m on my PC or my phone – this is what I do with my emails.  I remember once some colleagues looked at my email when I was out one day and thought it was broken – because my inbox was empty!  You do need to ensure you check and action the to do folder every day you are working for this to succeed.  This won’t work for everyone – find what processes work for you to manage however it is you work.

Sleep and Exercise

When you are tired you don’t perform at your peak, you make more mistakes and things take longer.  You probably also feel like you have even less time (and this is my explanation for over a year of no blogging!)  I have noticed that regular good quality sleep and setting aside the time for exercise makes a huge difference to how productive and creative I am during the day.  If you continue to push yourself to work hard or spend hours awake at night stressing, you will never be able to work smarter.  Having spent the last year dealing with sleep issues in my family, I really recommend taking action – see a doctor, a psychologist, try acupuncture, meditation or even simply cutting back caffeine (much as I love coffee – this is actually the first thing to start with).

Meditation

There is scientific proof that meditation changes your brain.  It can help you sleep, it can help you manage stress and anxiety and it can even help you to become more creative.  I know personally, it is one of the habits that I know I should do more of, but even if you don’t manage to meditate every day, there are still so many benefits.  One of the biggest that I have noticed in myself is the ability to be less reactive and not to take personally emails or other communications I might find stressful or frustrating.   I find this allows me to be more available without pushing up my stress levels, which helps me manage my own boundaries.  Personally I like Headspace app but there are so many different types and varieties of meditation out there, try a few different ones and see what works for you.  Commit to 10 minutes per day for 10-14 days and you will notice a difference.  Mediate regularly for a year or more, and seriously, it will change you (in a good way!)

Other People

The hardest thing to manage is the other people who you work with, but who you don’t necessarily have influence over their processes.  From clients to other consultant members to other teams within your own organisation.  While you can work your best to work smarter – not everyone around you will see the benefits.  That is where meditation and patience comes in!  (if not a change of job) However many of these techniques will also help in managing others around you. By being organised, reliable and setting your own boundaries, you will generally find most other people around you will over time respect knowing what to expect and when to expect things.

Letting go of Ego

One of the hardest and possibly least talked about aspects of not working so many hours is letting go. Letting go and taking a step back from the project or the work, but also letting go of your own ego. To successfully work part time, or likely even at different times means you have to delegate, and sometimes you have to delegate decision making, miss an important meeting or let someone else take the lead. I always try to remember no- one is indispensable – and that if I was indispensable, that would mean I couldn’t take a holiday either!

Different tools, systems and tips work for everyone. Sometimes it really is a matter of giving things a go to see what works. Team environments are a little harder, but being willing to try different ways of working and organising can benefit everyone. What are your tips for working smarter in architecture and design? Or in life generally?

Image Credits: Photo by Victoria Heath on Unsplash

The Midnight Lunch: My Favourite Blogs 2018

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 Do you still read blogs or has instagram taken over all your free time?

Back in 2013 not long after I started this blog, I wrote a post on my favourite blogs.  It was pretty popular at the time, but when I went back and looked at it recently I realised it was pretty out of date – a lot of blogs don’t last 5 years.  Also in the meantime, insta has taken over as many designers first stop for inspiration.  Whilst there are great visuals out there on insta, I’m still a fan of blogs, I want to read the story behind the design and also read about other aspects of design –  the psychology, the business and the ideas.

So I thought it was time to update my list.  Many I still subscribe too via the old fashioned way of email while others are sites I just pop into from time to time.  Right now my problem is trying to make sure I don’t subscribe to more than I actually have time to look at. I never did find a replacement for google reader! (Any ideas?)

Yellowtrace
http://www.yellowtrace.com.au/
Yellowtrace remains one of my all time favourite blogs for interior design.  You get both the insta worthy images as well as the stories and interviews behind the scenes.  You also now get extensive coverage of Milan Design Week.  It doesn’t really matter what kind of design or architecture is your thing, yellowtrace covers everything beautiful from furniture to retail and hospo, workplace and residential.  Dana has worked really hard over years to make this an amazing daily dose of design all year round.  What more do you need?

Workplace Insight
http://workplaceinsight.net/
This site sits alongside yellowtrace as my favourite.  Completely different type of articles – the focus is articles on workplace design and psychology, real estate, facilities management and culture (as well as some UK real estate news) with a wide range of contributors.  Not just aimed at designers but a site for anyone managing or part of designing workspaces.  I was honoured this year when I was commissioned to write an article “I’m a designer and I job share with an AI” . As well as this site, the same editors are responsible for Work & Place, an excellent journal – well written and and researched for a similar audience.

Office Snapshots
http://officesnapshots.com
Office snapshots is a staple site for anyone working in corporate interiors – and now moving into healthcare and education too.  Get a weekly dose of new workplaces straight to your inbox, and then visit the site to search for thousands and thousands of images using a variety of product or feature search terms.  While you do get the story behind the design – the quality of the words is not always so good as the photos and can be very descriptive rather than telling the story of the design.

Dezeen
http://www.dezeen.com/
If you are into architecture and interiors then Dezeen covers all sectors.  With daily stories covering products, architecture and interiors arriving straight to your inbox you can keep track of all the big international projects, competitions and controversies, but also check out some little known designers and their work.  Its not just images either, usually there is  intelligent reporting- and an often humorous summary of the weekly reader comments.

FastCompany
https://www.fastcompany.com/
I do notice a bit of cross over between FastCompany and Dezeen.  FastCompany is more focused towards design generally – graphic and website design, product design and technology design. Again, a daily is of stories, I always find at least one that intrigues me enough to click through.

Workplace Unlimited
http://workplaceunlimited.blogspot.com.au/
Nigel Oseland’s blog is another long stayer.  Nigel is an Environmental Psychologist and Workplace Strategy Consultant.  It’s a blog I often stumble across new posts via social media. There is now the option to subscribe via email so hopefully now I’ll be reading more often!

Surviving the Design Studio
https://peterraisbeck.com/
Covering a wide range of topics from surviving the design studio, through to the Vencie architecture biennale, bias and competition in architecture, fees, design and  technology, I enjoy Peter’s style, sense of humour and wide variety of topics. This is probably one for anyone who is anti establishment architecture and it’s culture.

Workplace Design Magazine
http://workspacedesignmagazine.com/
An interior design magazine, as you can tell from the name focused on the workplace. Ideas, projects, products. This one is American and while it covers similar topics to Workplace Insight, I don’t seem to find as much captures my interest. I do like the around the web section for links to a wide range of other articles and sites.

ArchSmarter
https://archsmarter.com/
Once a week, Michael Kilkelly shares five topics that have interested him that week as well as his own writing and courses.  Starting with BIM, technology, automation but you could also find time management, architectural sketching and anything else that catches Michael’s interest.  (rather like this blog!)  Although there is plenty of content on the website, I think you only get the links if you subscribe to the emails.

Life of an Architect
http://www.lifeofanarchitect.com/
An American architect named Bob, blogs on all sorts of aspects of practicing as and just being an architect. Great writing and great sense of humour. Life of an Architect has now been going for a long time and I still pop in from time to time.

Parlour
http://archiparlour.org/
Parlour is another website that I both write for and visit from time to time.  Parlour’s focus is gender equity in architecture, but they publish a wide range of articles that effect this topic, from leadership and mentoring style articles, interviews with female architects, the impacts of gender and diversity on design outcomes to flexibility and fair work practices.

Since I first wrote this post I’ve also found I read more and more business focused blogs.

EntreArchitect and The Business of Architecture
https://entrearchitect.com/
https://www.businessofarchitecture.com/
In my mind these two blogs always go together.  They cover a lot of similar materials and are both blogs and podcasts aimed at small firm practitioners.  Covering topics from finances, making a profit, to proposals and marketing, hiring staff and managing a team – everything you need to know about running a practice that’s not the architecture part.

McKinsey
https://www.mckinsey.com/au/our-insights
If you are more interested in what’s impacting companies at the other end of the scale (be that your own or your clients), McKinsey is THE place to go.  Backed by reputable global research, you can learn about strategy, technology, HR, change and more.  With different format articles, spend just 5 minutes or 50 minutes to learn more about topics affecting business today.

ACA – Association of Consulting Architects
https://aca.org.au/
The ACA focuses on being the place to lead the discussion of business of architecture rather than talking all about design.  Another site I sometimes write for – you will find a mix of articles on fees, employment, HR issues, legislation and other matters affecting Australian architectural practice.

Futurism
https://futurism.com/
On a totally different note from pretty much everything else I subscribe to is Futurism.  Want to know about future society, cutting edge medical research, blockchain, the latest robots and anything Elon Musk is up to? This is the place for a very wide range of short articles that can be your starting point to learn more about where in the world we are headed.

I do also pop into many Revit blogs, but for me this tends to be on as as needs basis to search for help rather than regularly reading any particular blogs.  What are your favorites? Perhaps some of you can help out with more suggestions – although I will then need to find more blog reading time…maybe after I finish my architectural registration interview!

Revit for Interiors – its not perfect

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receptionThis post is a follow up to my last post – Do Revit and Interior Design go together? Whilst I totally believe the answer is a resounding yes, and I am a big fan of using Revit for Interior design, there are certainly a few areas where it could be improved.  In my last post I wrote about the benefits you can gain understanding your outputs and from setting up your standards and libraries – both families and materials.  Whilst these will help you make the most of Revit, there is one particular area we can’t completely fix by setup, standards or processes.  This is the way that Revit understands  materials and finishes, and in my view is one of the most significant of Revit’s limitations. I think this is what has hampered its uptake by interior designers.  However, if you understand how Revit ‘thinks’ and you organise your office documentation – you can work around this.  (Autodesk I hope you are reading…improvements for Revit 2017?)

Revit is pretty crude in its understanding of material versus finish. When I talk about material versus finish, I mean a wall is made of plasterboard, but it’s finish is a certain type and colour paint. A material is a piece of stainless steel, it’s finish could be brushed or linished.  Most of the time Revit can’t differentiate between these two concepts. In the materials library, each ‘material’ is both material and finish (or can be). This lack of differentiation is one of the reasons why implementing Revit for interiors can be a challenge – because it simply makes no sense! (And so does not align with how most firms would document)

Why would you have a wall type for every paint colour – well of course you wouldn’t! Revit sort of gets it, this is why the paint tool exists – however it’s a slow and only partial solution.  One of the key things to understand about the paint tool is that it only works for system families – that is walls, floors, ceilings (and I think roofs). Which us a bit crazy really – because I’d more often paint a door than I would a floor.  ***this applies only when you are within a project environment, thanks to Aaron Maller, check the comments section to see how to use the paint tool within families***

So when it comes to doors, casework (joinery) or any family we build – we have to make a decision – are we documenting our door as MDF or are we documenting it as a specific colour MDF? What do we need to show in a rendering and what do we need to schedule? This could be different for different offices, but in terms of managing your materials library, it’s best to agree an office wide standard. In our office, the door material would usually include both the core material and the paint finish, because we have a range of core materials that differ from door to door, and they may not be otherwise detailed. However generally casework either has all the same core material, or we detail the core construction, so we would often just specify the surface material eg laminate or stone facings.

For walls, we generally have a rule that if the wall has an applied finish with thickness it would usually be modeled separately.   So for example wall panels or tiles are modeled as a secondary wall, whereas paint is applied using the paint bucket.  This rule (mostly) works well for interiors, although I know of a few situations where it doesn’t work so well for exterior wall constructions – for example different colours of aluminium panels or different colours of brickwork.  However, we do change the rules for large projects where there are limited wall types and all the tiles are floor to ceiling – then we usually build the tiles as part of the wall types – for these project types and the way we model and document, it is the most efficient way of working for us.   As I said, its really up to you and your office standards as to if you use paint, a new wall type or a separate wall layer – they will have slightly different behaviours when modeling and scheduling, so it depends on what you want as outputs.

***The other important tool to know about is the split face tool.  This allows you to separate sections of wall faces using sketch lines and apply different finishes to each.***

If you are going to use the paint tool, it is quite limiting. You can only apply it in elevation and with out of the box Revit you can also only tag it in elevation.  ARUtils includes a tool which allows you to tag painted items in plan.  I have also had people query how to find the items they have applied paint to – it is annoying but possible by using a materials take off schedule which gives you the option to schedule ‘material as paint’.

Which brings us to creating materials and finishes schedules. Now maybe many of you have got this one figured out by now – but it had me completely baffled for a couple of hours the first time I went to make one – there is no option for a materials schedule? Then someone kindly informed me I needed to use a material take off – even if you don’t want to take off the quantities! (you just don’t include this parameter) The other important difference in setting up a materials schedule is that you use the parameters that start “Material:Keynote” or “Material:Name”. The other parameters in the list are the parameters of the objects themselves and not the materials.

A couple of important last tips on materials schedules – manage your library well and don’t have duplicate items with similar names and the same keynotes – this will save you a lot of time when you are scheduling. Also be aware that there are 2 parts to the materials dialogue box – and one part, the ‘appearance’ tab relates only to rendering – none of the information stored there appears in your Revit schedule (maybe there is an add in to do this? If anyone knows of one, I’d love to know). The data that appears in your schedule is the data under the ‘Identity’ tab – and that’s it. You can’t add extra parameters to materials (again if there is a way, this is something I would really find useful). For this reason, I don’t recommend including your company name in the material name, because then you essentially lose another parameter for scheduling.  ***Again my readers have helped me out on this – you can add extra parameters to materials, you just can’t do it within the materials editor, you have to go to manage->project parameters to add them.  I still wouldn’t recommend including your company name in the material name though***

Finally remember that in order for a material to schedule – it must exist in the project. Be particularly cautious of this if you have a habit of painting one wall to force a colour into the schedule and then you delete it…One solution to this is to use a phase before the demolition phase to create objects with all your materials on them and schedule from here (demolish the objects in the same phase). I find this particularly useful on projects where I need to generate finishes schedules for the client or contractor before the design is fully resolved (and therefore not yet modeled). It can also provide the base place for all of the project users to find the correct materials.

Originally this post was going to be about a few more things…but I have recently been teaching some classes on materials and found I had a lot to say!  So you can look out for another post on Revit and interiors sometime next year.  In the meantime, what are your tips and tricks for best using Revit materials? Do you have those odd door schedules where your doors are made of yourcompanyname_Glass_Clear? Have problems with materials and scheduling them made you give up on Revit? Share your thoughts whilst I take some summer holidays!

Ceilidh Higgins

Image Credits: DJRD project image

PS. Sorry if you have commented on the last post and it has taken a while for it to appear. I have had some problems with the comments management section of the website.

Do Revit and Interior Design go together?

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QUIET ROOM & ENTRY VIEW.2It has always surprised me how low the number of interior design teams using Revit has been – often even not used by interiors teams in large firms where the majority of the architecture projects are being delivered using Revit. For me, Revit has always offered significant benefits to my projects, ever since I made the decision my team would move away from 2D CAD packages and into Revit for all projects back in 2007. That’s right -all projects. I doesn’t matter how big or how small a project, or if there are existing drawings in a 2D CAD format, or even if my new design team doesn’t yet know Revit – all the projects I have lead and worked on for the last 7 years have been primarily designed and documented in Revit. Recently, I’ve been pleased to find more interest in using Revit for interior design with a number of people mentioning to me both in person and on twitter that they want to know more about the benefits of Revit for interiors. So I thought it might be time to write a blog post (which has turned into 2 parts) on the main benefits of using Revit, as well as tips for optimising Revit for interior design teams. Today’s post is focussed more on the information benefits and setup of Revit whilst the next part will discuss Revit as a design and visulisation tool.

The Power of Scheduling
When asked recently on twitter for my number one tip for using Revit for interiors, it was to make use of scheduling. From the very beginning of using Revit it was the scheduling and tagging abilities of Revit that have paid off for my projects. At its most basic, the use of schedules for room areas or workstation numbers saves time every time. Scheduling furniture, fixtures and signage is also a breeze – and even better visually now that Revit 2015 allows us to incorporate images – finally! I am sure this change will play a big part in convincing interior designers to use Revit. Door schedules are great too – although come with their own challenges, as do finishes schedules (material take off in Revit terminology).

Anything you used to schedule in word or excel, you can schedule in Revit, so why type everything twice and risk making mistakes? There are a couple of key issues to be aware of when using Revit for schedules. Firstly you have to remember that your schedule is based on your model – if there is garbage in your model (eg two chairs on top of one another, or chairs off in space), there will be garbage in your schedule. The other is the visibility filters set in the schedule, what is not visible is not counted. If the schedule name is Level 23 Workstation Schedule, but the schedule filter is set to Level 22 then its not of much use (just as if someone accidentally counted off the wrong plan!). Schedules always need to be manually checked when first set up, and then some ongoing common sense checking as the project progresses.

Schedules themselves are also great to help you with checking. I use various kinds of schedules for BCA and GreenStar calculations and checking and even expanded schedules to check filtered or totaled schedules. Taken further schedules can become the basis for Room Data sheets created in excel, word (or other 3d party softwares). For an example using excel you can see my previous post What’s in a Room?

If you are interested in more on Revit Scheduling I have presentation on slide share called Informedesign which is primarily about using Revit and its information (often conveyed via schedules) to support your design process.

At the end of the day, the value of scheduling lies in its ability to free up time to spend more time doing what we love – designing. But before we get to the benefits of Revit in the design process, I will touch on the other key aspect of freeing up your time in Revit – leveraging repaatative content.

Revit loves repetition
Its true, Revit loves repetition. Many people believe that means its not valuable for the one off – but it is and I am going to talk more about that next post. However, as with scheduling you use Revit’s power of repetition to free up your time to focus on the one off items and area, because that is where we should focus our efforts as designers.

Two areas of Revit are key for repetition, families and groups. Families are discussed further below as part of your libraries but groups should also form part of your strategy for repetition. I’ve written extensively before about groups – so once you have got the basics of this post, you can go read more about groups here.

Building your generic library
Interior designers and BIM managers alike are often dismayed by the thought of modeling everything in an interior design project (or even worse – by starting to think about what could go into a every project), every piece of furniture  and every material known to man. The answer to this dilemma – is that you don’t necessarily have to. If its your first Revit project and your aim isn’t to deliver a full BIM project then don’t try to – you will overwhelm yourself and struggle to deliver. Start off with a little and build up over time. Focus initially on two areas, one is the more generic content and the other is the areas where Revit assists your design thinking.

By generic content, I mean the components you use most frequently in projects. This will differ depending upon your firm, the types of projects you do and the types of 3d imagery you need to output. For me, primarily I am designing workplace and educational projects. My basic set of generic content therefore includes task seating, a few different lounge, meeting and cafe seating styles and a couple of shapes and styles of tables with easy to modify sizes and bases. At its most basic joinery and equipment may start out as a family that just contains a box.

Focus on your outputs.  If all you are producing is 1:100 test fit planning – you are wasting time modeling every cupboard and agonising over what each chair looks like. As long as you have your plan objects looking right, you can produce your deliverables (and schedule too). Over time you can start to develop your 3D detail or information for different areas over time depending upon your design stages and outputs. For example, while we will end up modeling the casework in a store room eventually (in order to document it), we probably won’t look at it in anything other than plan until quite late in the project (or you might never even need to). By contrast, the 3D development of key spaces such as reception will begin much earlier and may include more specific furniture, joinery and finishes even from the very first presentations. Workstation areas would be likely to be in between. We model almost everything in 3D, so we can create massing type images and flythroughs, it is then the level of detail that differs across the objects in different areas. This also helps to contribute to a more sketchy feel earlier in the design process (as do the new 2015 sketchy lines).

I would also say, don’t rule out using supplier content but don’t rely on it exclusively. For anything you are going to use over and over again, you can start from a supplier family but make sure you do some sort of QA to determine if its suitable for your ways of using it – for me key things are that it is the right way around (all Hermans Millers chairs are backwards) and that is has a 3d plan component to it so it will represent as white in views with colour schedules applied. Beyond that I may also go further with replacing parameters and materials if my uses for it require this. (eg for scheduling) Its great to see the range of furniture and fixtures available as Revit families are growing – examples currently available include Haworth, Steelcase, Caroma and Britex (you can find a good starting list here at IGS website).

The other key part of your generic content is materials. It much more efficient to have a library and templates that already contain basic finishes such as white powedercoat, black laminate or stainless steel complete with information and keynotes that then doesn’t need to be recreated in every project. Again supplier sources such as Dulux free Colour Atlas for Revit app or RTV’s Revit Paint (which includes Dulux, Resene and more) can also help build up your material options quickly.

Next post I will talk more about Revit materials and finishes as well as how to use Revit to power your interior design process, but also about some of the limitations of Revit for interiors (Autodesk hope you will be reading!). In the meantime, are you using Revit for interior design? What are your tips? Or is your firm starting to think about it? What makes you hesitate? Are you just starting out with Revit for interiors? What’s driving you batty? (because Revit does do that too, even to me some days!)

Ceilidh Higgins

Image Credits:  DJRD current project image, rendering straight from Revit.

Three lessons I never learnt at architecture school

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The Learning Process. by rubyblossom., on FlickrI pondered for a while what to title this article.  Because its not about architecture really – its about the lessons you learn when you work, as opposed to the ones you learnt studying. Working as an architect or interior designer (and from what I know – an engineer or  a project manager too) is very different from the way we learn to work at University.  The amount of time you spend on different tasks bears little resemblance to how you would likely have imagined an architecture office before you ever actually worked in one.  When I was studying, design units made up at least half the course credits and probably took up three quarters of our time with very limited classes on business or even construction – and that certainly isn’t the reality for most architects or designers either working in, or running an office (even if you choose to call it a studio).  Somehow a recent conversation with a friend and colleague got me talking about what I thought were the most important lessons I  had learnt in my career – and none of them are things I recollect really learning about at uni.

Communication is the most important thing you do

Not design or anything else.  It doesn’t matter how good a designer you are – if you can’t communicate your design then your career won’t go far.  But its not just communicating our designs through drawings, models or other visual mediums that is important in architecture.  We spend more of our time communicating than anything else.  You communicate with your client, with your team, with your subconsultants, with the contractors.  You communicate via phone and meetings, minutes,  email, drawings, reports, room data sheets, spreadsheets, models.  All of these are different modes of communication.  To be effective, all of these means of communication need to be understood by somebody else – and often somebody else with a different level of experience or education to you, who may speak a different first language or maybe just has less time, involvement or interest in the project.  All of these things are barriers to communication.

It’s important to remember that communication is not primarily about you providing information (then we would call it information not communication).  Communication is about providing information in a format and structure that the person receiving the information can digest and understand.  How many times have you been part of a series of emails which go back and forth because the 2 people involved are not able to clearly identify the relevant issues and provide clear and direct instructions as to what actions need to be undertaken.  For example, recently we had a tender set due on a Friday.  Early in the week, the project manager indicated we would receive the final client feedback on Friday.  What he failed to tell us in the initial email was that the program had changed for other reasons, and we would not be required to issue the documentation for another 2 weeks.  It took four more emails for this information to be extracted from him! (And with 5 people reading thats a serious waste of productivity).  Whilst there are certainly some people who would suggest simply picking up the phone – I would say whilst that is a solution, it doesn’t always deal with the whole problem.  In some cases it may solve the immediate communication issue, but can still lead to interpretative issues down the track when there is no record of that communication and it relates to a contractual issue.

How do we learn to communicate more clearly?  Practice is certainly important, but not the only thing.  Clear communication is not just about the words (or pictures), its also about the format.  Its about space, bold headings, grid lines in a spreadsheet, line weights in a drawing.  All of these formatting elements can help provide clarity in your communications.  Learn by seeing what others do.  If you find a website, a spreadsheet or a drawing is really clear and easy to read think about why and how you can emulate it.

I also find its helpful to think about the other persons perspective.  What are they trying to get out of the project, what is their agenda, their key issues.  Especially if I only have a short time to get their attention (either in person or in writing) – what matters to them?

Don’t bring me problems, bring me solutions

As a  younger graduate, I was often quick to go to my boss, the project manager or the client as soon as a problem arose on a project.  I didn’t want to get in trouble for not keeping the right people informed.  One day there was some problem on one of the office fitout projects I was delivering internally for my company. I can’t even remember now what the problem was, but I think it was some sort of delay on the part of one of the furniture suppliers or subcontractors which would prevent us moving into the office on time.  It was certainly something of significance to the project, and completely outsisde of my control.  So straight away I rang the manager I reported to on the project. And I was given an earful.  I think he yelled at me for over an hour (unprofessional on his part) but what he did manage to communicate to me – was that I should have waited before calling him.  He was right.

It’s pretty rare that you can’t wait half an hour or even a day before passing on problems.  You should use this time to come up with solutions and recommendations.  In this instance, for example our options may have been something like – delay the move, hire temporary workstations or put more pressure onto the non performing subcontractor.  Or some combination of these options.  It would have been much better for me to go to my manager presenting all these possibilities, with research into the costs or pluses and minuses of each one and a recommendation of which action to take.  It shows you are proactive in dealing with problems and you can be relied upon to solve problems.

Hire your successor

This is one of my personal favourite pieces of advise I ever received.  It was very coincidental that someone said it to me just at the time I had interviewed a talented designer to back me up in my role as design team leader – but she had asked for a higher salary than I was on.  I had felt pretty threatened by that.  But hearing about the idea that you should always aim to hire people who are ambitious and want your job leaving you free to move yourself on to the next level in your career really resonated with me.  We all want to work with a great team, if someone is good enough to make you feel they could do your job, then it follows that they would be a great asset to your team as long as they don’t want your job right now.  I hired the designer (not on a salary higher than mine tho!) and didn’t regret it – although changes to our team structure  meant we only briefly worked together.  Now, I would have no hesitation in hiring someone who I thought wanted my role in the future – even if by future I mean a year or two.  I would also add that I believe that you should always aim to hire people you think will be incredible at what they do – and not just settle for average.  Whilst not everyone is a leader, you will find people who are incredible at documenting, or at producing graphics or at reviewing spreadsheets – and one thing I think these people all have in common is a passion to always improve the way  they work.

On that note – we are currently hiring interior designers and Revit architects/documenters at DJRD.  So if you are looking for a new opportunity in Sydney or know someone incredible who is, check out our ads on LinkedIn and get in touch.

You can learn lessons from someone you don’t like

I know I said 3 lessons – but I think its probably important to say that 2 of the lessons above I learnt from the same project manager – and I didn’t always like the way he behaved or treated me.  But that said, I still learnt.  If someone is intelligent and has things to teach, don’t let the fact that you don’t personally like them get in the way of learning.  Just don’t make them your mentor!

Ceilidh Higgins

Image Credits:

 

Get your groupon! A guide to Revit groups

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nesting by sizima, on FlickrGroups are possibly one of the least understood and most misused (and abused) functions of Revit. So, last year in the midst of struggling with a large multi-residential project containing hundreds of groups, I decided to submit an abstract to the Australasian Revit Technology Conference focusing on groups. I will also admit that I also thought about the fact that groups had not been a topic I had seen covered at a previous RTC – and therefore I figured had a high chance of being accepted as a session topic.

At the time I submitted the abstract, I was also wondering if in fact groups were the best solution for my purposes, and part of my research preparing for the conference was to test alternatives. Before I started the research, I wondered if my presentation might end up being about something other than groups –  something along the lines of, these are all the things I found wrong with groups, so use assemblies!

As you will see from the slidedeck this was not the case. Whilst groups are error prone and seem to have a lot of bugs (Autodesk are you reading?), they are still the best available solution within revit for collecting together repetitive sets of objects.

The presentation is essentially structured to be your guide to many aspects of using and troubleshooting groups. I see it as a great training resource for all levels of revit users from fairly new to experienced. The slidedeck explores many different ways of using groups, exploring the full functionality of exporting, importing and detailed annotation groups (which is incredibly powerful), how to vary and schedule groups and how to deal with errors. I spent over 6 months gathering screen clips and trying to solve various group errors, and along the way found many to share.

However, even I found something new to learn about groups at the RTC. Aaron Maller, who in my opinion is the guru if groups (I learnt much of what I know reading Aaron’s blog and forum posts) – was also presenting a session on groups. Whilst we covered some of the same topics, there was a lot of different tips from his presentation. In particular, I don’t use face based families, and it seems there are a lot of issues with face based families and groups.  If you want to know more about errors mirroring, flipping and rotating groups check out Aaron’s presentation (if you went to RTC it’s on the app). Apparently you can’t rotate a group with face based objects 90 degrees, 87 then 3 is fine though!!!

Another great RTC is over (it was the sixth time I have attended), but I’m not quite done with RTC for the year yet – today I fly to the USA where I will be presenting at RTCNA in Chicago (19-21 June). I am part of the “BIMinions” lineup and we are presenting a session entitled BIMx: Big ideas around big data. My own presentation is called Big data at the intersection of building analytics and people analytics. Hope to see you there – 2.30 on Saturday afternoon. You can also keep up to date with all my RTC tweets @BIMinions.

See you again in early July when I will share my Chicago talk – which is a very interesting mix of  workplace design issues intersecting with BIM – I have had a lot of fun researching it, and look forward to sharing it with you soon.

Ceilidh Higgins

Image Credits:
Creative Commons Attribution-Noncommercial-Share Alike 2.0 Generic License  by  sizima 

Social media for architects and interior designers

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The Art of Social Media by mkhmarketing, on FlickrContinuing on from my last post on My favourite apps for busy consultants, as promised, today I am going to share with you some of the social media sites and apps I use.  I’ve heard its best to focus on a couple of sites, rather than try and maintain a social media presence on every site. As you get comfortable with one, you add another. For me, the main platforms I have used are LinkedIn and my own blog, although I have recently branched out into Twitter and Pinterest (and I exist on Google Plus but don’t really use it).  All of these sites I use on my PC as well as on my iphone and ipad.

For me, social media is something I use professionally, and not in my personal life at all, so one big absence you will notice from this list is Facebook. I’ve been considering setting one up recently, as I have heard Facebook is becoming more of a business site rather than just a place to share your personal life with the world. I’d be interested to hear what you think of Facebook and if you use it for any professional purposes.

LinkedIn
I’ve been using LinkedIn actively for quite a few years now. I started out one quiet January in a competition with a colleague to see who could get the most new connections by the end of the month – with the condition that you had to met the person in person.  Today I now have some connections I haven’t met in person, but through my online activities, however, I still use LinkedIn primarily for keeping in touch with industry friends and colleagues.  The ability to maintain current contact details for people I see infrequently in many different cities has been a fantastic use for LinkedIn over the years.

I’m always looking for more ways to use LinkedIn than as just an address book though.  I’ve always been keen to populate my profile with images, slides or other media features (the options for which are frequently changing). When I was job hunting last year I spent a bit if time learning about optimizing my profile for search hits – which does seem to be something you can work with for recruiters but I’m not sure how useful it is for anything else yet. At this point in time, I can’t say I have found LinkedIn to be a particularly useful tool for finding new business as a corporate interior designer – but I think there could be possibilities in future.

I’ve also tried to think of ways to use LinkedIn to get my network working for me. Posting up that I was looking for a designer clock one day met with some success – quite a few options saved me some time trawling the web.

Primarily these days I use LinkedIn to find and share blogs as well as publicizing my own blog. I am a member of quite a few groups and subscribe to daily or weekly digests of group activity. I usually scan these at breakfast and then save to my safari reading list the posts I want to read later – and which if I like, I will then share with my network. I also use the groups to share my new blog posts with readers outside of my own network. Having recently signed up for Twitter, it’s great that I can share something on LinkedIn and have it automatically post also to Twitter.

You can find me on LinkedIn at au.linkedin.com/in/ceilidhhiggins, but if you are going to send me an invitation, include a message with why you want to connect as I don’t accept invitations unless I know why you are interested in connecting.

Twitter
I have only recently signed up for Twitter, and it’s certainly a platform I feel like I’m still getting to know. Like LinkedIn, I use it to find news and blogs and to share what I am reading or writing. Additionally I have been using it to share comments live about events I have been attending. I know some people also use it to have conversations with other Twitter users, but I haven’t really used it that way much so far (though I’m definitely considering the possibilities for making customer complaints – I have heard AutoDesk are most responsive via Twitter). Next weekend you will find me tweeting from TEDx.

The biggest difference I have found between Twitter and LinkedIn, is that mostly on Linkedin you talk to and share with people you know (except in groups) whereas on Twitter you can follow anyone, anyone can see what you tweet and you might have many followers who don’t know you personally. People might retweet and favourite your tweets based upon using either twitter handles – this is basically your user name, mine is @ceilidhhiggins, (themidnightlunch was too many characters) – or by using hashtags (the # symbol in front of a word). I don’t totally get hashtags yet, but don’t let that stop you using Twitter – apparently few people do. But basically the hashtags allow you to categorise a tweet so other people might find it when searching.

Also, don’t let the somewhat strange idea of the 140 character message stop you from signing up for Twitter. You don’t have to Tweet at all you can just read other tweets, and many tweets actually contain links to blogs and websites. You can now also include images in your tweets too. But of course if images are your main thing there are better sites for that such as Instagram, Tumblr (both of which I don’t use) and Pinterest – which I do.

Pinterest
I signed up for a Pinterest account about a year ago, but I’ve only just started to use it. Again for me,  it’s a professional tool rather than something centred around my personal interests.  A lot of people are using Pinterest as part of hobbies and home renovations as well as professionally. All you will find on my Pinterest right now is one board (find me as Ceilidh Higgins) – which is inspiration images for a current project – I do also have some current projects set up as secret boards too.  This way  you can chose if you share your boards with everyone or just with people you invite.

I generally find the images in the same way I would have before – via google searches or specific architecture and interior design websites and then use the Pinterest bookmarklet tool to save them to my boards. I share the boards with the project team so everyone can view and add images – wherever they are. It’s a great way to communicate ideas with remote team members.

I have also convinced my office to start setting up an account – we are in the eary days of adding images and haven’t yet made them public boards.  It’s certainly a much quicker way to get images of our recent projects out there than a traditional website update. Our practice boards will only be used to display our own work – the Pinterest terms on intellectual property seem to be a potential minefield for companies and we wouldn’t want to be accidentally infringing other practices or their photographers intellectual property or suggesting their works were our own.

If you want more on social media for architects and interior designers, I recently listened to a great podcast from The Business of Architecture, Enoch Sears interviews Aurora Meneghello the Director of Marketing for Novedge (an architecture software company) on social media – and there is also a prior interview on marketing as well as many other resources (including an ebook on social media which I haven’t read yet).

Finally for me the last social media platform is of course this blog, but I’ll save some further chat on that for another day!

What social media tools do you use as an architect, interior designer or consultant? Is social media useful as a means of keeping in touch with your clients – or do you use it more for industry networking? Do you have any ideas on how architects or interior designers can use social media as part of their design process? Or for business development? And finally, should I get a Facebook page?

Image Credits:

Creative Commons Attribution 2.0 Generic License  by  mkhmarketing 

Working with Mechanical Engineers

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*** by dzarro72, on FlickrAt a glance working with mechanical engineers can seem to present less visible coordination issues for interior designers than electrical engineering (previous blog post here).  However, the results of mechanical engineering (most commonly air conditioning ) are one of the most frequently complained elements of office fitout.   Whilst a lot of the reasons for the complaints about the air conditioning are not strictly due to coordination issues between the interior designer or architect and the mechanical engineer, there are ways that the design team can help to minimise any problems.  In my opinion there are three reasons for the majority of the occupant complaints:
  1. People’s different perceptions of temperature. 
  2. Under design of the mechanical systems compared to the intended use.
  3. The interactions between the base building systems and the fitout systems or modifications made due to the fitout.
Perception of temperature

Individuals perceive temperature and humidity differently depending on many factors.  This is always going to be an issue and if you are dealing with a large number of people in a single space it is difficult to design out.  There are some options now available for individual air flow controls at workstations, or you can allow user override in meeting rooms or offices – however these options generally have to be balanced against increased energy consumption and installation costs and are not necessarily going to be suited to every project or client.

Under design of mechanical systems
Under design of the mechanical systems is the area where the design team have the most influence and control over the functionality of the systems.  As an interior designer or architect you need to ensure that the mechanical engineer is fully briefed on the functions and occupancy of the room. Often mechanical engineers assume certain numbers of people and anticipated occupancy periods based upon the floor plan and the usual use of a room. For example if the floor plan shows a series of meeting rooms with operable walls, drawn with a certain number of meeting tables and chairs, frequently the mechanical design will be based upon the number of chairs on the floor plan. Whilst the mechanical design may take into account the operable walls and allow the space to operate as a single space – it may not take into account that when the operable walls are open the client intends to use the space for a lecture and the occupancy density will be higher. The mechanical engineer needs to understand if spaces are to be used in different ways with different occupancy densities.

I have also found that the mechanical engineer may under design the systems to save money, thinking that the client will not really use the space in this way very often and therefore not want to pay the additional costs – for example a training facility for 60 people which converts to a function room for 250 people. If the mechanical engineer believes that the cost of the briefed functional requirement is unusual or excessive then they need to discuss this with the interior designer/architect and the client.  The client would much rather understand and have the choice to pay the cost up front than to have to modify the system later after everyone has sweltered at the opening party. Particularly if they had asked for a space for 250 people.

Base building issues
One of the biggest issues with the mechanical systems for many interior fitouts is that you are working with, modifying and adding to an existing system. Often no accurate drawings or manuals exist for those systems. Whilst not frequently undertaken, a full site audit of the existing mechanical systems prior to design can be very worthwhile – if the client is willing to pay for this and if there is a way to arrange access (generally this will mean removing ceilings). If not, the involvement of the mechanical engineer during construction stage to work with the air conditioning subcontractor is essential.

The other issue with existing base building systems can be that there is an air conditioning subcontractor responsible for ongoing maintenance. It always makes sense to see if this subcontractor can undertake the fitout modification works as well. At least that way if there are any complaints there is only one responsible maintenance company. Some building owners and facilities managers require that modifications are undertaken by the maintenance contractor.

Other coordination tips
Many of the issues discussed above are not so much coordination issues as design management issues.  So I’ve listed below a few more of my tips on coordination between interior design / architecture and the mechanical engineer:

  1. Ensure the mechanical engineer understands the different partition or wall types in the project. In particular they need to be aware which walls are operable walls and which walls are full height to the underside of a slab or roof above, or which walls have baffling above.  Walls to the slab above or with baffling above impact on the path of return air above the ceiling and need to be taken into account in the design of the mechanical systems. Operable walls change the air flow within the space and again need to be taken into account in the mechanical system design.
  2. Coordinate different types of diffusers and grilles. Ensure that grilles are shown both on architectural and mechanical drawings. Ensure that you understand where the door grilles go and advise the mechanical engineer if there are any problems with proposed locations. For example grilles proposed in acoustic doors , glazed doors or other doors where the visual appearance is important. Similar issues apply to ceiling diffusers and grilles.  Ensure that the selection and style of grille and the colour are co-ordinated suits the interior design and are not specified differently in the architectural documents and the mechanical documents. Also ensure that linear grilles which crossover from room to room and could impact acoustics are considered and detailed appropriately.
  3. Check locations of thermostats and controls. Ensure they are not on operable walls, glazed walls, behind retractable screens or in other functionally or visually unappealing locations.
  4. Consider accessible outdoor space for condensor units and the need for either building owner or authority approvals for any outdoor units or grilles.

All of the above are my tips and suggestions – maybe the mechanical engineers reading this have their own suggestions?  What are your tips for working with mechanical engineers?  Does anyone have any more solutions to managing and coordinating with existing base building systems? Do you have any tips for hydraulic and fire engineering collaboration?

I thought my readers might also be interested in this blog post  on BIM collaboration – what it has to say about collaboration applies to every type of project, not just BIM projects. http://bimfix.blogspot.com.au/2013/02/collaborative-bim-planting-seed.html

Image Credits:
Creative Commons Attribution-Noncommercial 2.0 Generic License  by  dzarro72 

Working with Electrical Engineers

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IMG_0570_ps_v24jpgIn my series on engineering collaboration, I’ve decided first to focus on collaboration between interior design and electrical engineering.  (See here for general engineering collaboration tips if you missed it), For interior design projects the most obvious area of coordination (or lack thereof)  is generally with the electrical items – which on even a straight forward office fitout project could include lighting, audio visual, information and communications technology and security as well as general power.  On a more complex interiors project there may be multiple engineers involved in designing and specifying these systems.

This week, cost overruns and time delays due to ICT and security made news in relation to the new office fitout for the Australian Prime Minister. Whilst its not clear what the problem was with the Prime Minister’s office fitout it’s clear that somewhere along the line there was a breakdown in communication which lead to significant budget overruns and time delays for the whole project due to these disciplines. Regardless of why this occurred the results highlight the importance or the impact that electrical engineering disciplines can have on a fitout costs and program.

Not only do electrical systems have a big impact on project cost, they are often ones that the client has a high level of interest in – generally clients care much less about their office air conditioning (as long as it works at the times they want it to) than they do about the operation or location of controls for audio visual or security systems, or even lighting in a board room.

Finally  lighting forms a highly visible element of the fitout, contributing to the overall experience of the space.  A great fitout can be ruined by poor choice of lighting.  Good lighting design will not work in isolation – it has to be a collaboration between the interior designer or architect and the engineer so as to suit the fitout aesthetics, budget, the spatial functional requirements and the lighting functional and performance requirements.

So some tips from Ben Murhpy, GHD Canberra  Building Engineering Manager,  on coordination between architecture or interior design and electrical services (Ben’s comments in italics with some further comments by me after each one):

  1. Allow for comms racks and switchboards. These items are not large, but do have significant access requirements to comply with code requirements, which leads to large rooms/spaces. Plan them early or risk having them exposed on walls or taking up entire rooms earmarked for “storage”. In Australia (and maybe other countries too) be aware that a server room must comply with the requirements for disabled access which means that they will appear to be huge and must have a ramp if they have an access floor.
  2. Cables require space too!!!! It is assumed these are small and therefore don’t need any space. We actually need to consider the route for every cable from the switchboard/comms rack to the final GPO/comms point and ensure it can be installed, maintained and look nice. The alternative is aussie duct or surface conduit. In particular look at how power and data will get from freestanding reception desks or workstations to the duct/ceiling. No good if your pretty island of a reception desk has to have a power pole added at the last minute because you couldn’t get access from the tenancy below to core hole for your cables.
  3. Selection of lighting should be broad concept from architect, but leave actual fitting selection to engineers with approval by architect. Architects picking fittings doesn’t often work as the fittings selected don’t meet the performance, maintenance, energy efficiency requirements. Much better to provide the engineer with a general brief of types of things you want to see in each area. Now I have to admit to differing in opinion from Ben on this one. Lighting is a key element for interior design, it really can make or break your space, and therefore needs to be carefully integrated with other design elements. For me it depends on how critical the fittings are to the design intent and how well I know the lighting engineer. If the fittings are critical to the design I will put forward the fittings and unless there is a pretty good reason I expect the electrical engineer to design around them. That said, I also know I can’t do this for the whole fitout and that there might be a good reason for the engineer not to use them. In that case I am happy to work with the engineer on alternatives. But we have to talk about it.  If the fitting is not critical to the design, then I can just say something like linear suspended fitting and expect the engineer to make some suggestions.

The final tip I would add to this is to consult with the client over their systems needs.  As a first step find out what areas they expect to have involvement and input into.  Then build their input into the program identifying dates the information must be provided by to meet design deadlines.  If there are numerous client stakeholders it can also be useful to hold workshops to address specific topics such as audio visual or ICT.  The client should review final documentation for any systems where they have significant inputs,  design involvement or performance expectations.

What are your tips for working with electrical engineers?  Would you agree that areas such as security and IT are often the most complex to resolve with the client?  Do you have any tips for mechanical or hydraulic engineering collaboration?

 

Collaborating with Engineers (or play nice in the interior design sandpit)

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iStock_000000252654SmallI thought I might put together a series of posts on the topic of playing nice with the engineers on interior design projects.  In the spirit of collaboration I asked some of my former colleagues over at GHD to provide some comments on collaboration. Thanks to Ben Murhpy, GHD Canberra  Building Engineering Manager for some great inputs across all the building services/MEP disciplines.  Over the coming weeks I’m going to focus on each discipline but for today I’m just going to look at some coordination and collaboration issues that cross all disciplines.

Engineers and interior designers or architects often don’t get along very well.  They seem to think that their project aims will forever be in conflict.  However I have found working in the interiors space that most engineers who regularly work in fitouts do actually want similar outcomes to the interior designers and architects.  They don’t want the engineering components of the fitout to stick out either.  The problem more often seems to be one of engineers and interior designers or architects actually communicating and working together, collaborating for the best solutions – rather than each thinking that only their way or solution is the best or only way.  The best way is going to be the best for the project or client and end users, which is often found by the different disciplines working together to solve the issues.  This collaboration can happen regardless of if the engineering and architecture teams are in 1, 2 or more offices.  While I worked in an integrated practice, I also frequently worked with other engineering consultants or teams in remote locations and found that the same issues apply – the need to communicate with one another.

Although engineers often blame the interior designers and architects for not telling them things or changing the design, when asked to provide comment Ben added that “Engineers don’t seem to want to ask questions of architects for some reason???”  I’ve also found many engineers don’t seem to like asking the client questions either.  I’m not quite sure if this has something to do with the personalities of many engineers, for it is certainly true that there are many engineers who are very good technically but for a variety of reasons are not very good communicators.  Now this post isn’t meant to be an engineer bashing post at all (many of my very good friends and favourite colleagues are engineers), but I will start out with this point to engineers – ASK QUESTIONS!  Actually the same point applies to everyone working on the project, whatever the discipline.  In my view the only dumb question is one that you have asked before.  I recently worked on a project where the engineering consultants sent a list of about 50 questions before starting work, some were for us and some had to be answered by the client.  I would say it was a standardised list they had developed for fitout work and then they reviewed and customised for each project.  I thought this was a great idea.

These are my tips for working with engineering consultants:

  1. The interior designer or architect needs to allow space for engineering services from the very earliest stages.  Early on before you are sure of requirements, its better to allow a bit too much space than none at all.   Whilst it is possible to be excessive with space, I find usually the extra space is needed for something wasn’t thought of at concept stage. If you don’t allow space for the services you will end up with a switchboard or fire hose reel right next to your main entry or taking up all your allocated storage space.  More will follow on this in later posts.
  2. The engineers need to be given a brief.  They don’t know how many power points to put in each room or how many people will occupy it, unless someone tells them, they can only guess.  I am a big fan of Room Data Sheets (or something similar) to agree with the client the details of what goes into each room and then as a tool for briefing the whole team – interior designers or architects and engineers.
  3. Following on from point 1 above – give the client the opportunity to have input into how the lighting or audio visual systems etc work.  Some won’t care, but others have very specific requirements or expectations.  And in the end they are the ones that have to operate the systems installed.
  4. Interior designers and architects need to try to understand a little bit of engineering.  It is important to know what areas might be key or what issues might be non negotiable from a technical view.  This is also important from a cost management perspective, as I’ve talked about previously.   Engineers should also make the effort to understand the design intent and not see aesthetic issues as interfering with technical solutions but as a new challenge.
  5. Regular team meetings are a must.  These can be face to face or teleconferences, video conferences, web conferences or anything else.  The point is to open up conversation and encourage all team members to raise issues.  Whilst sometimes team meetings can seem like a waste of time when people are busy, if they are kept focussed and actions recorded and followed up they can save a lot of trouble later in the project.  It is much easier to get things right the first time than have to rework.  I also believe that all team members should be involved not just one or two senior staff.  I also find that a final coordination workshop at around 90% project completion is very useful, preferably run by a senior staff member who hasn’t had day to day involvement in the project and who is experienced in coordination issues.
  6. The interior design team needs to check the engineering documentation.  Mistakes happen, thermostats end up on glazed or operable walls.  Lighting is missed from a joinery unit.  Just as you check the interior design documentation, someone on the project team needs to check that the engineering documentation is coordinated with the interior design and matches the client brief/room data sheets.
  7. Establish and agree a program/time schedule and a scope of work before you begin.  Agree when engineers will provide the interior designers with certain deliverables, at the same time agree when the interior designers or architects will provide the engineers with information – such as final ceiling types.  This program also has to tie in with the program for client approvals.
  8. Everyone in the team needs to take responsibility and feel ownership for the project no matter which discipline.  Everyone is responsible for coordination.

Over the coming weeks I’ll expand with more particular tips for each engineering discipline.  What are your tips for working with engineers?  Why do engineers dislike asking questions?  Does your interior design team work collaboratively with your engineering team? If you are an engineer, feel free to email me with tips to include in future blog posts.

Image Credit: iStock_000000252654